Service & Support

We pride ourselves on more than just our renewable heating installations. Ongoing customer relationships are incredibly important to us, meaning whether you have a quick question, need to book a service on a renewable heating system or you require an emergency call out, our team are on hand to support you. In addition to ad hoc servicing and emergency support, we also offer hassle-free monthly support packages.

our engineers at work

Heat Care +

Annual service included
No excess fees
Unlimited call outs
All labour included
15% discount on parts & materials
Priority service (attendance usually within 24 hours)
Ground source heat pumps included
£1500 off a replacement heat pump should we discover it is beyond repair

COMING SOON

engineer working on a heat pump

Heat Care

Annual service included
No excess fees
Unlimited call outs
All labour included
10% discount on parts & materials
£1000 off a replacement heat pump should we discover it is beyond repair

COMING SOON

Book a service

Enter your details to arrange a service or callout for your heating system.

Award Winning Installation Team

Latest Support Videos

Visit our YouTube channel to view our latest support videos and tutorials.

Ground Source Heat Pump Norfolk

October 24th 2023

Latest News

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warm home

Get Support

Need a service or repair on your renewable heating product?
Contact us now to arrange an engineer visit.